F.A.Q

Orders and Shipping

How long will it take to receive my order?

We strive to ensure the best quality for every purchase. Depending on the material and destination, shipments may take 14-21 days to arrive in the U.S. and Canada. International shipments may take longer.

Do you ship Internationally?

Yes! However, materials will be restricted to paper and canvas only.

Will I be charged for shipping, taxes, and VAT?

U.S. and Canada will enjoy FREE shipping! International orders will be charged a shipping fee.

Sales tax is built into the price.

If you live outside of the U.S., you may be charged with a VAT which will be determined by your local customs authority. By ordering from our shop, you agree to be responsible for those fees.

Exchanges and Returns

What if my print is damaged?

Please contact us at support@lindseyluu.com. We will work with you to ensure we set things right. We offer free re-shipment of your order or a 100% money back guarantee.

Can I exchange my order?

We do not offer exchanges.

Commissions

Are you taking commissions?

Commissions are accepted per the artist's availability.

At this time, the artist's schedule is full and will not be taking additional commissions.

Can you design a tattoo?

At this time, the artist's schedule is full and unable to accept future commissions for tattoos.

However, you can get tattoos of the artist's existing artwork. Please the following question for more details!

Do you allow tattoo's of your art?

Yes! Please research the tattoo artist beforehand to ensure the best quality and detail.

Buying a print of the artwork will suffice as permission to get the tattoo. This gives the tattooist a reference of the artwork. We recommend a paper print at the size that best matches your tattoo.

If the tattoo shop requires consent to tattoo the artwork, please reach out to us at tattoo@lindseyluu.com.

We love seeing the final results - send us your pictures when it's done!

Fanart

Do you sell prints of fanart?

Due to copyright policy and personal reasons, the artist does not draw fanart to sell as prints.

The artist draws fanart as a way to express her love for the series and the community.

Can I request fanart?

Due to copyright laws and personal reasons, the artist does not accept commissions for fanart.

However, the artist can work with you to create an original piece inspired by the fanart.

Other Inquiries

Do you attend conventions and art shows?

Yes! The artist currently participates in anime conventions in the Dallas/Fort Worth area, local art shows, and in small business that showcase local artwork.

Sign up for our newsletter and check out our social media pages for more information.

I love your art! Are there other ways to support you?

Absolutely! You can sign up for our newsletter (no social media required) and share our website with your friends and family.