F.A.Q

Orders and Shipping

How long will it take to receive my order?

We strive to ensure the best quality for every purchase. Depending on the material and destination, shipments may take 14-21 days to arrive in the U.S, and international shipments may take longer.

Do you ship Internationally?

Yes! However, materials will be restricted to paper and canvas only.

Will I be charged for shipping, taxes, and VAT?

The U.S. enjoys FREE shipping! International orders will be charged a shipping fee.

Sales tax is built into the sales price.

If you live outside of the U.S., you may be charged with a VAT which will be determined by your local customs authority. By ordering from our shop, you agree to be responsible for those fees.

Exchanges and Returns

What if my print is damaged?

Please contact us at support@lindseyluu.com. We will work with you to ensure we set things right. We offer free re-shipment of your order or a 100% money back guarantee.

Can I exchange my order?

We do not offer exchanges.

Commissions

Are you taking commissions?

Yes! Please submit your commission requests through our Contact Me page or at info@lindseyluu.com.

Commissions are accepted per the artist's availability. Spots are limited!

Can you design a tattoo?

Yes! You can fill out the form on Contact Me or send an email to info@lindseyluu.com.

You can also get tattoos of the artist's existing artwork. Please the following question for more details!

Do you allow tattoo's of your art?

Yes! Please research the tattoo artist beforehand to ensure the best quality and detail.

Buying a print of the artwork will suffice as permission to get the tattoo. This gives the tattooist a reference of the artwork. We recommend a paper print at the size that best matches your tattoo.

If the tattoo shop requires consent to tattoo the artwork, please reach out to us at tattoo@lindseyluu.com.

We love seeing the final results - send us your pictures when it's done!

Other Inquiries

Do you attend conventions and art shows?

Yes! The artist currently participates in anime conventions in the Dallas/Fort Worth area, local art shows, and in small business that showcase local artwork.

Sign up for our newsletter and check out our social media pages for more information.

Are your artworks AI generated?

No generative AI was used to create the artwork. Each piece is hand-drawn by the artist and edited through digital art software such as Affinity or Procreate.

The only time AI is used is to upscale images to larger print sizes (ex: 10 x 10 in. artwork to 30 x 30 in. prints). This is not part of the creative process and is purely to format artwork so they are printed at the highest quality when normally images would be highly pixelated in bigger formats.

Do you allow AI companies to use your images?

No, it is strictly prohibited to use the artist's work to train or feed into AI models without explicit permission from the artist.

I love your art! Are there other ways to support you?

Absolutely! You can sign up for our newsletter (no social media required) and share our website with your friends and family.